Contact Us

We love serving you and providing timely responses
to each of your requests.

We are located at

🇨🇴 Colombia

Bucaramanga

🇪🇨 Ecuador

Quito

🇵🇪 Perú

Lima

🇺🇸 USA

Florida

Let's talk!

We are here to address your questions and provide you with the best service. Write to us, and we will respond as soon as possible.

Cra 27 #37-33, Oficina 910 - Bucaramanga, Colombia

Q/A MONITOR

1. What type of companies is MONITOR aimed at?

MONITOR is aimed at logistics and road freight transport companies, both those operating with their own fleet and those using outsourced fleets. It is also designed for cargo generators who are looking to optimize the management and traceability of their shipments through the MONITOR CARGO solution.

2. Is MONITOR a GPS?

No, MONITOR is not a GPS. It is an advanced control tower platform for managing land fleets that integrates with transportation management systems (TMS). Currently, we have over 350 active integrations.

3. What benefits does tracking offer for my fleet?

With our system, you can improve the security of your vehicles, optimize routes, reduce operational costs, prevent theft, and enhance real-time fleet management.

4. Is it necessary to install a special GPS for MONITOR to work?

No, MONITOR is compatible with the most widely used GPS systems in the market, so there is no need to install a specific GPS to use our platform.

5. What happens if the GPS my company uses is not integrated with MONITOR?

The integration with a new GPS can be done easily and at no additional cost. Is it necessary to create routes in MONITOR? No, MONITOR retrieves all route information directly from the TMS system through integration with that platform.

6. Is it necessary to create routes in MONITOR?

No, MONITOR retrieves all route information directly from the TMS system through integration with that platform.

7. Does MONITOR provide staff for traceability?

Yes, MONITOR offers a free app for drivers, which allows them to easily upload digital evidence related to each shipment.

8. Does MONITOR have an app for drivers?

Sí, MONITOR ofrece una app gratuita para los conductores, que les permite subir evidencias digitales relacionadas con cada despacho de manera sencilla.

9. Does MONITOR send temperature alerts?

Yes, MONITOR sends temperature alerts, depending on the integration with the GPS or the thermocouple used in the vehicles.

10. What do I need to install the tracking system in my vehicles?

Simply contact our team, choose the right plan for your fleet, and schedule the MONITOR installation. Our technical team will take care of the entire process so you can start monitoring your fleet without complications.